We're here when you're ready to reach out.
Whether you've recently been diagnosed, are supporting a loved one, or simply aren't sure where to start—Wayfinder is here to help.
Take a moment to learn how we can help, who we support, and what to expect after you reach out. When you're ready to begin, the request form is at the bottom of this page.
Practical guidance for the parts of cancer that aren't treatment.
Wayfinder provides non-medical navigation and coordination support—helping patients and families access the practical, emotional, and community resources that exist alongside clinical care.
Understand Your Situation
We listen, help you organize what you know, and clarify what matters most right now—so the path ahead feels less uncertain.
Coordinate Support
We help align appointments, referrals, services, and practical assistance so fewer things fall through the cracks.
Connect Trusted Resources
We guide you to credible services, programs, and community supports matched to your situation and needs.
Stay With You
We remain a steady point of contact as your needs change, helping you take confident next steps throughout the journey.
Support shaped around real situations—not just diagnoses.
Cancer touches people in different ways. Wayfinder is especially here for those navigating without strong support systems, and welcomes anyone in Ontario looking for additional guidance.
People navigating cancer without enough support
If you're facing this largely on your own—without close family or a caregiver nearby—Wayfinder is especially here for you.
Patients feeling overwhelmed
When the appointments, decisions, and information start to blur together, we help you steady the ground beneath you.
Family members and caregivers
Supporting someone with cancer is its own journey. We're here for the people walking alongside a loved one, too.
People facing complex practical challenges
Transportation, finances, home care, work, insurance—we help untangle the practical pieces that surround treatment.
Those looking for trusted community resources
We connect you to vetted Ontario programs and services matched to your situation, so you don't have to search alone.
Survivors adjusting after treatment
Life after treatment brings its own questions. We support the transition back into everyday life at your pace.
A calm, human process—at your pace.
Reaching out doesn't commit you to anything. Here's what to expect once you send us a message.
- 01
We learn about your situation.
You share what feels comfortable through a short intake. There are no wrong answers, and you don't need to have everything figured out.
- 02
We understand your needs and priorities.
A Wayfinder team member follows up in your preferred way to listen carefully and understand what would help most right now.
- 03
We connect you with trusted resources and services.
We match you with Ontario programs, community supports, and services that fit your situation and priorities.
- 04
We continue providing guidance as your needs change.
Cancer journeys evolve. We remain a steady point of contact for as long as our support is useful to you.
A short intake—about 5 to 8 minutes.
The form is designed to be gentle and easy to complete. You can skip questions and return later. Nothing here commits you to anything.
You don't need to have all the answers. We'll guide you through the process.
- 01Who needs support
- 02Where you are in your cancer journey
- 03Your biggest concerns right now
- 04Existing support systems around you
- 05How you'd prefer we contact you
- 06Any urgent needs we should know about
Answers to questions we hear often.
Is there a cost?
No. Wayfinder is an Ontario non-profit. Our support is always free to patients and families. There are no fees and no insurance requirements.
Do I need a referral?
No referral is required. You can reach out directly, whether you're a patient, a family member, a caregiver, or someone helping a loved one.
How long does the intake take?
About 5 to 8 minutes. You can pause and return—there's no pressure to complete it in one sitting.
Is my information confidential?
Yes. Your information is handled with care, privacy, and respect. We only use what you share to understand how we can help.
Can a family member contact Wayfinder on someone's behalf?
Absolutely. Family members, caregivers, and support people are welcome to reach out on behalf of someone facing cancer, or for themselves.
What if I'm not sure whether you can help?
Please reach out anyway. If Wayfinder isn't the right fit, we'll do our best to point you toward a service that is.
Does Wayfinder provide medical care?
No. Wayfinder provides non-medical navigation and coordination. We complement—not replace—your clinical care team.
When you're ready, we're here.
Our intake takes approximately 5 to 8 minutes and helps us understand your situation so we can provide the most appropriate guidance and support.